Verbal de-escalation, Empathetic Listening, and Helping Children Manage Emotional Problems
About Course
Verbal de-escalation, empathetic listening, and helping children manage emotional problems are all crucial skills for caregivers, educators, and anyone who works with people in crisis or distress. By remaining calm and composed, actively listening to others, and providing support and guidance, we can help to create a more compassionate and supportive world. Join us to learn tools to help develop this skill.
Presented by:
Shanta Hayes, MSW, LCSW, CFSW, CCTP
Course Content
Lesson
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Lesson
58:43 -
Quiz
Student Ratings & Reviews
GREAT SESSION
AWESOME
The instructor was very through when teaching this class. The instructor asked questions, giving you time to think and also was very informative when giving her instructions. I enjoyed this class and would work with the instructor again. Thank you.
good
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This was a great lesson.
great
good training
great info
It was very informative.
Some of the things discussed is things I practice already
Great
Great training
This course was a good match for any person dealing with children. This should be a requirement in all areas dealing with children.
GREAT
GOOD
GOOD INFO
Beneficial presentation. Great tools provided & Great Training!
this course was really an eye-opener to parents with all various ages of children. It is important to try to teach our children how to respect themselves and others. It is also important to help our children to understand practical techniques that could help them to navigate in their lives through challenging circumstances.
Very educational
It was perfect!
I really learned that I need to not only say the right things, but I need to also modify my body language to match what I am saying
great
Good course. Would have enjoyed more quick to remember techniques being shared similar to her 5 senses used for grounding exercise.
Great lesson!! Very informative!