I Completed a live Training/ Webinar but didn’t receive my Certificate
You will need to return to the Event and select the button that takes you to the pre/post test and training. Once there, you will need to Continue Course. You will go to the area that used to be the countdown to the live event, but now just reads, “This event has Ended”. Select the “Complete Lesson” button that is located above the video in the green. Next, Complete the Post Test. Once you complete the Post Test go To Course home and select, “Complete Course”. Your certificate will be generated to be downloaded. (Note: You should have completed the Pre Test Prior to the training beginning.)
How Do I get my Certificate for an On Demand Training?
Once you view the training, select the “Complete Lesson” button that is located above the video in the green. Next, Complete the quiz. You must pass the quiz with 80% or higher and have 3 chances to do so. Once you pass the quiz, go To Course home and select, “Complete Course”. Your certificate will be generated to be downloaded.
Does everyone participating in a training need to RSVP separately?
Yes. Certificates are generated only for the person that is logged in at the end of the training.
Where can I find my training certificate?
You can access all of your training certificates by visiting “My account” on the website. From there you can view all of your completed courses. If you are missing a certificate from prior to Sept. 2021 please contact email@example.com.
How do I access the on-line training?
You can access the on-line training by clicking the training tab located on our website. After that, you will either click on “On Demand Training’s” to access Pre-recorded training’s or “Training’s/ Events” to view our upcoming Webinars and Regional Training’s.
Is there a time limit on returning tests for On Demand Trainings?
No, you may complete the training at your convenience.